Contact Us

Customer Support

Please contact us for help with product specifications, order status, payment questions, delivery tracking, damaged or incorrect goods, returns, refunds, or privacy requests. For order-related inquiries, include your order number and the email used at checkout. Do not send passwords or complete payment-card details by email.

Contact Details

Brand: Fektavo

Operated by: Shenyang Zhongying Building Materials Trading Co., Ltd.

Business License Entity: Shenyang Zhongying Building Materials Trading Co., Ltd.

Email: service@fektavo.com

Customer Service: +1 6086731174

Registered Address: Unit 1-17-2, No. 165-1 Xihe Road, Yuhong District, Shenyang, Liaoning, China

Website: https://fektavo.com

Response Time

We aim to respond as promptly as possible during business days. Response times may vary during public holidays or periods of high inquiry volume.